This privacy policy (“Policy”) explains the policy regarding the collection, use, disclosure, and transfer of your information by Divgrih (hereinafter referred to as the “Company”), which operates its website, platforms, mobile applications, sub-sites, and related services (collectively referred to as “Sites”) for delivery of property-related information, offerings, and content via internet-connected devices (collectively the “Services”).
This Policy is integral to the Terms of Use and other legal terms mentioned on the Site. Capitalized terms not defined herein shall have the meaning assigned in the Terms of Use. This Policy is effective upon registering on the Site or otherwise using the Services.
Divgrih values the privacy of its users and is committed to protecting it. The Company offers property listing, buying, renting, loan assistance, and related services to users across Lucknow and beyond. We collect and process information from users in the following manner:
1. Information Received, Collected, and Stored by Divgrih
A. Information Supplied By Users
- Registration Data: When you register on the Site, we may collect your name, email, mobile number, address, age, occupation, interests, and other contact information.
- Subscription or Paid Service Data: When you opt for paid services, our payment partners may collect billing details such as name, address, payment mode, credit/debit card details, etc.
- Voluntary Information: We may collect feedback, reviews, emails, surveys, or any other communication from you to enhance our Services.
2. Information Automatically Collected While Navigation
Cookies & Tracking Tools:
We use cookies and similar tools to personalize content, analyze traffic, and improve user experience. Cookies help assign a unique user ID and track preferences. You may choose to disable cookies through your browser settings.
Log File Information:
We automatically log certain technical details like IP address, browser type, operating system, connection speed, and device information when you use our Services.
Clear GIFs (Web Beacons):
These may be used in our emails and website to understand user behavior without identifying them personally.
3. Information from Other Sources
We may receive additional information about you through third-party integrations, social media platforms, or affiliates, which is then treated under this Policy.
4. Demographics and Analytics
We may use analytics tools like Google Analytics to understand user interests and behavior. These tools provide aggregated, anonymized insights, which help us tailor content and marketing.
5. Links to Third-Party Sites / Ad Servers
Our Site may contain links to external websites, governed by their own privacy policies. We are not responsible for the practices of such third-party platforms. Users are advised to review their policies individually.
6. Use of Collected Information
Your data helps us:
- Deliver, maintain, and improve our Services
- Personalize content and offers
- Communicate important updates
- Send promotional emails, newsletters (with opt-in/out choices)
- Enable advertisers to reach appropriate audiences through aggregate data (without sharing personal information)
7. Information Sharing
We do not share your personal information without your explicit consent except in the following cases:
- With trusted partners for processing on our behalf under strict confidentiality
- To comply with legal obligations or government requests
- To prevent or investigate possible violations of our terms
- To protect rights, property, or safety of the Company, users, or others
8. Accessing and Updating Information
Users can update their personal information by contacting us. If you wish to delete your data, write to us at info@divgrih.com, and we will act on it as per applicable laws and feasibility.
9. Security Measures
We implement industry-standard security practices, firewalls, and encryption to protect your data. However, no transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to this Policy
We reserve the right to update or modify this Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Services after such updates shall constitute your consent.
11. Contact / Grievance Redressal
If you have questions, concerns, or complaints about this Policy or your personal data, please contact:
Grievance Officer
Divgrih
Lucknow, India
📧 info@divgrih.com